🔒 Privacy Policy
This privacy policy explains what information Better Health Ways (“we”, “us”) collects when you visit betterhealthways.com or place an order, how we use it and the choices you have.
Information we collect
Information you give us
- Orders: when you buy from our shop we collect your name, email address, billing and shipping address, phone number if you provide one, and the details of your order.
- Accounts: if you create an account, we store your login details and order history.
- Messages: if you email us, we keep your message and our reply so we can help you.
Information collected automatically
- Technical data: like most websites, our servers and our content delivery and security provider record basic request data such as IP address, browser type, the pages requested and the time of the request. This is used to keep the site secure and working.
- Cookies: we use cookies that are needed for the site to work, for example to keep items in your cart, keep you signed in and protect the site from abuse. If we add analytics or marketing cookies, this policy will be updated first.
Payments
Payments are handled by the payment provider shown at checkout. Card details are entered on, or sent directly to, that provider and are not stored on our servers.
How we use your information
- To process, ship and support your orders.
- To reply to your messages.
- To keep the site secure and prevent fraud.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Who we share it with
We share information only with the service providers we need to run the store, such as our hosting and security providers, payment providers and delivery carriers, and only for those purposes. We may also disclose information when the law requires it.
How long we keep it
We keep order records for as long as needed for the order, for returns and for our legal and tax obligations. Messages are kept for as long as they are useful to answer you. Technical logs are kept for a short period.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, subject to records we must keep by law. Depending on where you live, including California and other US states, you may have additional rights. To make a request, email [email protected].
You can block or delete cookies in your browser settings. Some parts of the shop, such as the cart, will not work without them.
Children
This site is intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The current version is always on this page.
Contact
Questions about this policy can be sent to [email protected].